How a No-Damage Lockout Works
The method is simple and gentle. A small inflatable air wedge slips between the door and the frame and opens a gap just large enough for a long reach tool. The technician uses the tool to press the unlock button, pull a handle or lift a lock post. The wedge deflates and the door settles back.
This works on most modern cars. Frameless windows, heavy security glass and certain door designs need a different approach, and a technician will tell you if there is a risk. We do not use slim jims or pry bars on cars with side airbags and complex door electronics.
Never smash a window to get in unless a child, a pet or a person is in danger. In that case call 911 first.
Why We Ask for ID and Proof of Ownership
Before opening a vehicle, the technician needs to confirm it is yours. Expect to show a photo ID, and a registration, insurance card or other proof that connects you to the vehicle. If your documents are inside the car, we may ask for a different proof, such as matching your name to the plate or a call to the registered owner.
This protects you. A lockout service that opens a car for anyone who asks is also a service that helps car thieves. We are comfortable asking for a few minutes of verification.
Special Situations
Keys locked in the trunk
Often solved by reaching the interior release or the rear seat pass-through. Tell us which you have.
Child or pet inside
Tell dispatch at once. If anyone is in danger in heat or cold, hang up and call 911.
Key fob battery died
Many cars have a hidden key blade or a spot to hold the fob. We can show you before opening the door.
Lost keys entirely
We do not cut keys on the road. We can tow to our shop, or to a locksmith or dealer you choose.
How to Avoid a Repeat
Put a spare key in your wallet, not on a hook inside the car. Get in the habit of checking your pocket before shutting the door. If your fob has a battery, replace it every couple of years. Magnetic key holders under the car are popular, and thieves know where to look, so do not rely on them.
What It Costs
| Item | How we price it |
|---|---|
| Lockout entry | Flat local rate, quoted on the call |
| Mileage charge in town | None |
| Tow if keys are lost | Quoted before the truck is hooked up |
| Damage from our entry method | Not expected. We tell you in advance about any risk |
A lockout is a flat-rate service, and the price is given up front.
Details verified October 2026. Final numbers are always confirmed by phone before a truck rolls.
What the Technician Will Need
- A photo ID and proof the car is yours
- The year, make and model of the car
- Where the keys are and whether the doors are locked or the trunk too
- Whether anyone is trapped inside
- Your location and a callback number
“People are usually embarrassed when they call about a lockout. There is no need. It is one of the most common calls we get, and the fix is usually quick and calm.”
Dispatch Manager, Logan Automotive & Tire
Last updated: October 29, 2026